Test black-and-white daytime captures

Check whether bright daylight produces color images.

Infrared photos and videos are black and white. Shade, cloud, dawn or dusk can cause infrared use during daytime.

1. Move the camera into good outdoor sunlight.
2. Walk across the detection zone several times.
3. If the samples are in color, low light at the original position explains the behavior.

If bright conditions still produce only black-and-white images, retain originals and installation details for support.

If the issue remains, contact us with the model code, settings and a description of the symptom.