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FIELD GUIDE

Troubleshoot a flashing display

Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-E

Remove the SD card to help isolate the cause.

  1. Turn off and remove the SD card.
  2. Power the camera on again.
  3. A stable No SD Card or Please Insert SD Card message points toward a card issue.
  4. Switch off and test another compatible card.

Formatting may help, but a damaged card may need replacement.

Model-specific instructions: BTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-E.

If the issue remains, contact us with the model code, settings and a description of the symptom.