Resolve SD card messages
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-E
Check the lock tab, capacity and compatibility first.
Turn the camera off before inserting or removing a card. Match card capacity and speed to the model’s manual.
- No SD Card / Please Insert SD Card / ERR: check the card and test a known-good replacement.
- Card Locked: move the side tab fully to unlocked.
- Card Full: back up wanted files, then use Delete All in the camera.
If the message persists
For an apparently empty card reported full, try formatting or another card. Formatting cannot necessarily repair internal card damage.
Model-specific instructions: BTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-E.
If the issue remains, contact us with the model code, settings and a description of the symptom.