BROWNING TRAIL CAMERASSUPPORT
Troubleshooting
Having trouble with your camera? Find solutions by symptom.
Photos and video
Work through image-quality problems
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-EStart with power, storage and placement.
Check pink-tinted images
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-ETest in bright daylight to check normal color.
Why infrared activates during daylight
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-EThe light reaching the camera determines infrared use.
Test black-and-white daytime captures
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-ECheck whether bright daylight produces color images.
Check missing nighttime captures
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-ECheck both battery power and the detection area.
Power and display
Check performance in cold weather
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-EBelow 0°C, battery performance can drop substantially.
Check batteries when power is unreliable
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-ECheck polarity, charge and the permitted battery type.
Troubleshoot a flashing display
Applicable modelsBTC-4E40BTC-6DCLNBTC-8E-HP5UBTC-PSMHDS-ERemove the SD card to help isolate the cause.